FAQs

The most common reasons for your payment to fail are either filters your bank applies to certain transactions made online, or amount limitations applied to your card. If your payment is being rejected, please reach out to your bank to get additional information.

Your item must be unused and in the same condition that you received it.
The item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Only regular priced items may be refunded, sale items cannot be refunded.

To use a coupon, click on the offer, and a window will appear where you can copy the code. When you check out on the store's website, paste the code in the promo code field. Stores sometimes call this a promo code, but it is also known as a promotional code, coupon code or, discount code.